Return & Replacement Policy

Open & Check Policy

We believe in full transparency. When your parcel arrives, you can open the courier flyer in front of the delivery rider to verify the product condition and authenticity before handing over payment.

365-Day Replacement Promise

If any item develops a functional defect or manufacturing flaw within 365 days of purchase, contact our customer service team on WhatsApp for an immediate, hassle-free replacement.

How to Initiate a Claim

Simply message our support team with your Order Number and a short video clip showing the issue. We arrange pickup and replacement with zero stress.